Terms of Use
Effective Date: October 15, 2025
Welcome to IS.Retail. These Terms of Use govern your access to and use of www.isretail.eu. By using the Website, you agree to these Terms. If you do not agree, do not use the Website.
Provider Identification
Entity: IS.Retail
Registered office: Paço de Arcos, Travessa do Forte de S. Pedro, 1 (Portugal)
VAT/NIF: 504465597
Email: dpo@isretail.eu
Purpose of the Website
This Website provides information about our company, solutions, and services (including EVE and related modules) and offers contact channels. Content is for information only and does not constitute an offer, proposal, or warranty of service availability unless expressly agreed in writing.
Eligibility & Acceptance
By using the Website, you confirm you are 18+ and have legal capacity to accept these Terms. If you use the Website on behalf of an organization, you represent you are authorized to bind that organization.
Changes to the Website & Terms
We may update the Website and these Terms at any time. The latest version will be posted with the “Last updated” date. Continued use implies acceptance of changes.
Intellectual Property
All materials on the Website – texts, images, graphics, logos, videos, software, and trademarks – are owned by us or our licensors and are protected by applicable IP laws.
We grant you a limited, non-exclusive, revocable license to access and display the Website for personal or internal business use. You must not copy, modify, distribute, reverse engineer, or create derivative works without prior written consent.
Acceptable Use
You agree not to:
Use the Website unlawfully, abusively, or in a manner that infringes third-party rights;
Introduce malware, attempt to gain unauthorized access, or disrupt the Website;
Scrape, harvest, or bulk-download content except as allowed by law and these Terms.
We may monitor use for security and maintenance and may suspend access in case of breach or risk.
Third-Party Links & Resources
The Website may link to third-party websites or resources. We do not control or endorse them and are not responsible for their content, security, or practices. Your use of third-party sites is at your own risk and subject to their terms and policies.
Contact Forms & Communications
When you submit a form, you confirm the information is accurate and authorize us to contact you to respond to the request. If you opt-in to marketing, you may withdraw consent at any time via the unsubscribe link or by contacting us.
Privacy & Cookies
Personal data is processed according to our Privacy Policy and, where applicable, our Cookie Policy.
If you only use strictly necessary cookies, state that in the Privacy/Cookie Policy and no banner is required under EU ePrivacy rules.
If you use analytics/marketing cookies, you must implement a compliant consent banner with “Accept/Reject” parity and granular settings.
Disclaimers
The Website is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties (express, implied, statutory), including fitness for a particular purpose, non-infringement, and availability or error-free operation. We do not warrant that the Website or servers are free of vulnerabilities or malware.
Limitation of Liability
To the fullest extent permitted by law, IS.Retail, its affiliates, and their licensors, service providers, and personnel are not liable for any indirect, incidental, special, punitive, or consequential damages, or for any loss of profits, revenue, business, goodwill, data, use, or anticipated savings, arising from or related to your use of (or inability to use) the website, any linked sites, their content, or any services or items obtained through them whether in contract, tort (including negligence), statute, or otherwise, even if foreseeable. Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, and non-waivable statutory rights (including mandatory consumer rights under EU/Portuguese law).
Suspension & Termination
We may suspend or terminate access to all or part of the Website at any time for security, operational, or legal reasons, or if you breach these Terms.
Governing Law & Jurisdiction
These Terms are governed by Portuguese law.