IS.Retail has been certified by APCER in accordance with the DNP TS 4577-1:2021 v2 standard, achieving the Digital Cybersecurity Seal – Silver Level.

To further strengthen trust and commitment towards its clients, IS.Retail was one of the first companies to align its processes with the requirements of the NIS2 Directive, the European Union legislation that establishes cybersecurity obligations for essential and important entities.

The decision to pursue this certification aimed to increase transparency and confidence in internal cybersecurity and information security processes, highlighting the consistent and rigorous work carried out by the teams. This recognition not only provides external validation of these practices, but also confirms IS.Retail’s commitment to operational excellence and continuous improvement.

Internally, the distinction was received with enthusiasm and pride, being seen as recognition of the teams’ efforts. The process allowed for greater visibility of existing cybersecurity practices, reinforced a culture of continuous improvement, and established quality standards for future audits.

Externally, the certification helped formalise best practices already in place, strengthening IS.Retail’s reputation among clients and partners. This recognition has also facilitated access to new business opportunities, positioning IS.Retail as a benchmark in cybersecurity and certified compliance.

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